SOFTware is HARD

Have you ever locked a document in SharePoint unknowingly? This happens when one edits a document directly from the site and one of the following happens: Network goes down Office client application crashes SharePoint site goes down When this happens, you will not be able to overwrite the document as the document had been "locked" by you "for editing"! There is no known way of unlocking the document. The solution is to wait-it-out (see http://support.microsoft.com/kb/899709 ). Wait for 10 minutes for the server to auto unlock the document.

Toolbox for the IIS server net start sc query tasklist /svc netstat –ano wfetch/ wget/ curl procmon/ filemon/ regmon eventvwr mmc.exe (reliability & performance monitoring) process time & % .NET CLR ASP.NET Requests Wait Time Requests Current Requests Queued Requests Rejected Toolbox for the browser machine ping telnet/ portcheck wfetch/ wget/ curl When should application pools be turned into web gardens? Web gardens can only be used if the application doesn’t use in-process session variables but rather out-of-process ones (e.g. session state service or database session state). Drivers to using web gardens are: Application makes long-running synchronous requests Application is low in availability and crashes often Application creates high CPU load on work process Non-IIS Settings & Bottlenecks Optimum paging file size setting: 1.5x the RAM for 32-bit OS system-managed for 64-bit OS Disk queue length should always average les

Emerging Technologies Cloud – for starters, for for non-business critical functions like CRM, email, collaboration Collaboration User experience Data deluge – what to do with so much data? Top Business Prioritises Business process improvement Reduce enterprise costs Increase use of information & analytics Improve workforce effectiveness Attract & retain new customers Business Intelligence State of Business Intelligence today – 20% of users in an organisation have BI in place; 80% of users do not. BI Solution Architecture Source system ETL processes Data Warehouse solution (ODS, Staging, Analysis cubes) Report presentation Microsoft Business Intelligence Strategy Familiarity – Office integration Collaborative – SharePoint integration Manageability – MS SQL Data Warehouse Trends in Data-Warehouse Increase in volume Reduce cost Adoption of appliances Move into MPP Desire for real-time analytics Realisation of the importance of data quality Microsoft